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News Release
250 Wells Fargo Dealer Services employees gain GAP certification online at OwnerGUARD University.
San Diego, California – In a period of less than thirty days, approximately 250 employees of Wells Fargo Dealer Services successfully completed their GAP certification training online with OwnerGUARD University (OGU). OGU, was developed by OwnerGUARD Corporation as a web-based, interactive learning center that helps efficiently meet the business training needs of its member financial institutions, automobile dealers, and agents by delivering training directly to the student. Members of the Wells Fargo group, located throughout the U.S., started and finished the eight-course GAP certification series during October 2008.
“We were provided with this exceptional training opportunity to enable our employees to confidently present the benefits, features, and advantages of their GAP program with ease and conviction,” said Bill Katafias, National Production Manager, Wells Fargo Dealer Services. “With this new tool, there is no travel required, and students don’t have to sit in a classroom, or spend time away from their daily activities. OGU saves time and money, and provides consistency in the training. Most importantly, it is an excellent way for our employees to enhance their product knowledge, develop their sales techniques, and increase their ability to service dealers.”
The OGU GAP certification program consists of a series of easy-to-watch, highly informative video presentations that allow the student to work at his or her own pace online, at any time – even from home. Downloadable course materials are included, and course-takers can view the video presentations as often as needed. There is a message board for training assistance, and each course module is followed by a quiz. The entire course series, which takes approximately three to four hours to complete, was available to the Wells Fargo financial professionals, as members of OGU, free of charge.
Chris Bitner, Corporate Account Manager at OwnerGUARD, pointed out that OGU is a hosted solution that doesn’t require support from member company’s IT departments. “We can get our members up and running quickly. There was no need for anyone from Wells Fargo to travel or do any off-site training, which definitely saves time and overhead costs over traditional training programs,” said Bitner.
About OwnerGUARD
OwnerGUARD, founded in 1989, is an industry leader offering a wide range of finance and insurance products designed exclusively for financial institutions, automobile dealers and manufacturers. OwnerGUARD specializes in customized solutions ranging from asset protection to products that generate additional F&I revenue. Their custom product divisions include Consumer Debt Protection, Mechanical Breakdown Protection, and e-Tools and e-Solutions. OwnerGUARD University (OGU) is a business organization that sponsors educational services solely for OGU members. For more information, visit OwnerGUARD’s website: www.ownerguard.com.
About Wells Fargo Dealer Services
Wells Fargo Dealer Services, Inc., one of the largest auto finance companies in the nation, is a subsidiary of Wells Fargo Bank, N.A. With regional offices serving 46 states nationwide, Wells Fargo Dealer Services offers an integrated dealer services solution designed to help dealers sell more vehicles, more profitably. We provide a broad credit spectrum of lending to the auto industry, commercial, real estate and floorplan financing, and an array of banking services through Wells Fargo Bank. N.A. Through Warranty Solutions, we offer F&I after-market products and services. For more information, visit the Wells Fargo Dealer Services Web site: www.Wells Fargodealer.com.
For more information, please contact:
OwnerGUARD Sales and Marketing Department
619-228-0100 (option 4)
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